Vancetek Pro Audio

Warranty Info
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MIDAS XL88 On EBAY
Heathkit Parts

Vancetek Warranty Information

Standard  repair warranty is: 30 days for parts replaced, 90 days for workmanship provided
Complete refurb warranty is: 30 days for parts replaced, 180 days for workmanship provided.
Note: these time periods can and sometimes are extended depending on circumstances.
We will not leave you in a bind for any reason.
 
Our re-service rate is less than one half of 1 percent for any reason.
     
Warranty for XL88 on Ebay: 30 days parts, 365 days labor.
 
 
Warranty:
If during the warranty time period a component which has been replaced by Vancetek fails or workmanship is found to cause a failure, we will replace/repair so as to make said unit operate properly at no cost to the customer for whom the original repair was made.
The customer is however responsible for shipping costs to our facility.
 
The Warranty does not apply for the following:
1) Incorrect usage of the equipment. Including damage caused by other equipment attached to the item, power surges, etc.
2) Acts of God, if you will. These include lightning, water, wind, dirt, fire etc.
3) Acts of stupidity. These include drink spills, objects thrown/dropped on the unit, rough handling,  using WD40 to clean faders etc!

 

When all is said and done I am proud to be able to say, Vancetek has not had a single dis-satisfied customer in our more than 7 years of business.